Crystal Cold is Amish owned and operated, headquartered in the heartland in Illinios. Each unit is built to exacting standards of quality and durability as each unit is an affirmation of the propriety of the Amish world view. Their quality and durability are well known.
The company offers a 22 cubic foot freezer and a 21 cubic foot refrigerator freezer, among the largest of their kind in the industry and at the top of the abilities of the existing technologies. They are so well built and insulated that the larger units have higher cooling capabilities in terms of BTU, yet use the same amounts of fuel.
These effeciencies translate down into the smaller units as well.
When living off the grid for long periods of time, a freezer is the most vital component, even more so than a refrigerator; Crystal Cold offers great freezers in large capacity bodies.
These bodies of these units are from larger manufacturers such as Frigidaire. Their bodies have been retrofitted from electric to absorption cooling equipment. Crystal Cold can then take advantage of the economies of mass production in the unit bodies and also have tight control over installation and cooling unit quality.
SHIPPING EXPLAINED : Many of our customers are in remote or inaccessible locations and freight companies cannot make direct deliveries. For these customers, we ship to the nearest freight terminal and the customer makes their pick up there. These remote customers are often already familiar with this system from other purchases. Terminal delivery is what the base shipping fee of $199 covers. If an 18 wheeled semi cannot get in and out of your street to make delivery, you must use the shipping terminal option.
We can sometimes arrange further shipment on a separate leg. For customers that have large-truck acces, we offer two choices; delivery to a commercial location for an additional $125 or to a residence for an additional $199. If we cannot arrange shipment to the home/business, that part of the cost will be refunded in full and the customer must pick up the unit at their freight terminal. Returns are not accepted for this reason, be able to pick up at the freight terminal in all instances.
The customer is responsible for knowing if a truck can make it in and out of their street, NOT the shipping company. If the shipping company has attempted and failed to make delivery due to restricted access and the customer has paid for home or commercial delivery, the shipping company will rightfully still demand payment for their time and effort. There will not be a refund of shipping costs and the customer will still be responsible for pickup.
Returns for refunds are not accepted because home/commercial delivery is unavailable for any reason. A home office is NOT a commercial location. Delivery to home or office is curbside. The shipping company cannot take your propane refrigerator into the building for you. Customers should be ready to move the unit with a handtruck or other means from the curb to where it needs to be.
The Bottom Line On Shipping: No matter what, you must have the ability to pick your purchase up at the freight terminal... and be prepared to do so if other shipping options fall through!