TERMS OF SALE : IN PURCHASING FROM THIS SITE, YOU AGREE TO ALL TERMS AND CONDITIONS OF THIS CONTRACT 

Shipping
All customers must be able and willing to make a terminal pick up of their refrigerators/freezers... regardless of other arrangements made or fees paid.

Acceptance
Customers must be available in person to accept delivery when choosing home or commercial delivery.

Multiple delivery attempts are at the sole cost of the customer; or the customer must pick up at the freight terminal if unwilling to pay for additional delivery attempts. Items must be inspected at that time for shipping damage.

Customers have 24 hours from delivery to report shipping damage to the shipping company; inspection before signing is best and insures your legal status to redress if necessary.

Customers must make a timely pick up at terminal deliveries. This is usally 48 hours, but may vary. Customer is responsible also for any fees relating to the pickup such as storage or handling fees levied by the shipper or warehouse agent.

Damage Policy
It is the customers responsibility to inspect freight for shipping damages prior to signing the delivery receipt. Inspection before signing the receipt papers is best.

After 24 hours the item is deemed to have been successfully delivered and accepted by the customer in all cases.

We reserve the right to ship a new item at our sole discretion in the case of extreme damage OR send replacment parts if the customer is able to make repairs OR send a qualified service technician if possible.

Damage claims are the sole responsibility of the shipping company and collection of damage clains is the sole responsibility of the customer. In no case will Genius Goods Inc be held liable, financially or otherwise, for shipping damage or warranty issues. We will assist our customers with their freight damage claim and they will receive compensation by the carrier, but in no instance is Genius Goods Inc responsible for a freight claim.

Merchandise Return Policy
All returns are subject to a 30% restocking fee and must be in original carton in new unused condition. All return freight and costs pertaining to return of merchandise must be prepaid and is sole responsibility of the customer.

All items must have Return Merchandise Authorization prior to return.

All returns will be sent to the respective item's warehouse of origin, NOT our offices in Waxhaw NC.

We do not accept returns for warranty related issues.

Customer is to pay all shiping costs, inbound and outbound, in all instances.

Restocking fees apply and all sales are final.

Warranties
All items are covered by manufacturer's warranty and the terms of these warranties vary.

ANY FAILURE BY THE MANUFACTURER TO HONOR THEIR OWN WARRANTY IS BETWEEN THE CUSTOMER AND THE MANUFACTURER.

Customer will seek financial restitution for any and all warranty issues from the manufacturer and NEVER from Genius Goods Inc.

Chargeback
In no instance is the customer to issue a credit card chargeback. We will do everything we can to make it right, and we can and will pursue collections and/or other legal means of redress in such an action.

Disclaimer
Specifications and images shown on this site are supplied by the manufacture and are subject to improvements and updates without prior notice.

Copyright
Copyright © Genius Goods Inc. 2013. All other trademarks and copyrights on this site are owned by their respective owners. All Rights Reserved.

Shipping damage is covered by the shipping company; anything else is covered by the manufacturer. Within these conditions, customers are safe in getting a working, undamaged propane refrigerator in every case.


Genius Goods was one of the first to bring you countertop dishwashers, propane coolers and beer frosters.

Founded in 2003

Member in good standing BBB
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"Another Fine Genius Goods Store"

SHIPPING EXPLAINED : Many of our customers are in remote or inaccessible locations and freight companies cannot make direct deliveries. For these customers, we ship to the nearest freight terminal and the customer makes their pick up there. These remote customers are often already familiar with this system from other purchases. Terminal delivery is what the base shipping fee of $175 covers. If an 18 wheeled semi cannot get in and out of your street to make delivery, you must use the shipping terminal option.

We can sometimes arrange further shipment on a separate leg. For customers that have large-truck acces, we offer two choices; delivery to a commercial location for $125 or to a residence for $199. If we cannot arrange shipment to the home/business, that part of the cost will be refunded in full and the customer must pick up the unit at their freight terminal. Returns are not accepted for this reason, be able to pick up at the freight terminal in all instances.

The customer is responsible for knowing if a truck can make it in and out of their street, NOT the shipping company. If the shipping company has attempted and failed to make delivery due to restricted access and the customer has paid for home or commercial delivery, the shipping company will rightfully still demand payment for their time and effort. There will not be a refund of shipping costs and the customer will still be responsible for pickup.

Returns for refunds are not accepted because home/commercial delivery is unavailable for any reason. A home office is NOT a commercial location. Delivery to home or office is curbside. The shipping company cannot take your propane refrigerator into the building for you. Customers should be ready to move the unit with a handtruck or other means from the curb to where it needs to be.

The Bottom Line On Shipping: No matter what, you must have the ability to pick your purchase up at the freight terminal... and be prepared to do so if other shipping options fall through!